Shipping Information

Australia - Domestic

All domestic orders are shipped through Australia Post. When applicable, you will be issued tracking information via Australia Post once your order is posted. All orders placed before 3pm (GMT+10) weekdays will most likely be packed and shipped on the same day from Melbourne, VIC. Yay! 🐞 Please refer to the table below.

Order Value

Shipping Method

Shipping Cost

 Estimated Delivery
Above $50		 Express Post FREE 
1-3 Business Days 
$20 - $50
Standard Post
FREE 
3-5 Business Days
Below $50
Express Post
$8

1-3 Business Days
Below $20 Standard Post $5 3-5 Business Days
Please Note : Tracking available for express post only 

Note: Due to the impact of Coronavirus (COVID-19) there may be isolated cases of delivery delays. Australia Post is working hard to ensure all BugBands orders are delivered without significant delay. For more information please visit Australia Post Domestic Shipping - Coronavirus Impacts.

New Zealand

All orders are shipped through Australia Post. You will be issued tracking information via Australia Post once your order is posted. All orders placed before 3pm (GMT+10) weekdays will be packed and shipped on the same day from Melbourne, VIC. Yay! 🐞Tracking is available for both standard and express post. Please refer to the table below.

Order Value

Shipping Method

Shipping Cost

 Estimated Delivery
Above $200
Standard Post 		FREE 
2-10 Business Days 
Below $200
Standard Post
$10
5-20 Business Days
Below $200
Express Post
$25
2-10 Business Days

Note: Due to the impact of Coronavirus (COVID-19) there may be isolated cases of delivery delays. Australia Post is working hard to ensure all BugBands orders are delivered without significant delay. For more information please visit Australia Post International Shipping - Coronavirus Impacts.

Rest of the World

All international orders are shipped through Australia Post / DHL / TNT AND UPS. You will be issued tracking information once your order is posted. All orders placed before 3pm (GMT+10) weekdays will be packed and shipped on the same day from Melbourne, VIC. Yay! 🐞 Express shipping and standard shipping costs are calculated at checkout. Tracking is available for both express post and standard post.

Note: Due to the impact of Coronavirus (COVID-19) there may be isolated cases of delivery delays. Australia Post is working hard to ensure all BugBands orders are delivered without significant delay. For more information please visit Australia Post International Shipping - Coronavirus Impacts.

We would like you to let our customers know that there would be shipping delay due to Christmas and New Year Holiday season.

★ Delivery might take 5 business days than usual depending on each state’s local delivery situation during the periods.

Merry Christmas and Happy New Year!

Thank you,