Privacy Policy
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from BUGBANDS (the "Site").
Depending on your location, different privacy and data protection laws may regulate your rights. Generally, we handle your personal data consistently, but we comply with the highest applicable standard when specific laws provide additional rights or protections.
If you require any clarification on the applicable law or your rights, feel free to contact us or seek independent advice.
BUGBANDS IS THE DATA CONTROLLER
For the purposes of the UK or EU GDPR, if applicable, we are the "data controller" of the personal information collected via or in connection with the Site.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect information about your device, including web browser, IP address, time zone, and installed cookies. As you browse, we collect data about the individual pages or products you view, referring websites or search terms, and how you interact with the Site. This automatically collected data is called "Device Information."
We collect Device Information using:
- Cookies – Data files on your device or computer, often including an anonymous unique identifier. For more on cookies, visit allaboutcookies.org.
- Log files – Track actions on the Site and collect IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels – Electronic files used to record Site browsing information.
When you make a purchase or attempt to make a purchase through the Site, we collect information like your name, billing and shipping addresses, payment details, email address, and phone number. We call this "Order Information."
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to:
- Fulfill orders, process payments, arrange shipping, and provide invoices or order confirmations;
- Communicate with you;
- Screen for potential risk or fraud;
- When in line with your preferences, provide information or advertising related to our products or services.
Device Information helps us improve and optimize the Site (for example, by analyzing customer browsing patterns) and screen for potential risks (like fraud detection based on IP address).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it, as outlined above. For instance, we use Shopify to power our online store and Google Analytics to understand Site usage. You can review Shopify’s privacy policy here and Google’s privacy practices here.
You can also opt out of Google Analytics here.
Personal Information may also be shared if:
- You have consented;
- Our company is merged or acquired, and Personal Information becomes part of the transferred assets;
- Anonymous statistical data is provided to reputable third parties; or
- A third-party service provider processes data on our behalf (e.g., Site hosting).
Finally, we may share Personal Information to comply with legal obligations or protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide targeted ads or marketing communications we believe may interest you. For more information, see the Network Advertising Initiative and to opt out, visit the Digital Advertising Alliance’s opt-out portal.
DO NOT TRACK
We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You have the right to access, correct, or update your Personal Information. For requests, please contact us using the contact information below.
If you are subject to the GDPR, you have additional rights to delete personal information or receive a machine-readable copy of your data. Please reach out to us to exercise these rights.
INTERNATIONAL DATA TRANSMISSION
We only transfer Personal Information out of Australia, New Zealand, the UK, or the EU where appropriate safeguards are in place to protect it, or when allowed by applicable laws.
DATA RETENTION
We keep Order Information for our records unless you request deletion. When no longer necessary, we delete or anonymize your data. If you unsubscribe from marketing, we retain your email to ensure you don't receive future marketing communications.
CHANGES
We may update this policy to reflect changes in our practices or for legal, regulatory, or operational reasons.
CONTACT US
For more information about our privacy practices or to make a complaint, please contact us. You may also direct complaints to the relevant privacy regulator.